About us
SM Promotional Gifts Ltd are completely dedicated to your total
satisfaction. If you have any suggestions or comments please email us at
mail@smpromo.co.uk
Shipping and handling
As all items available vary in weight - please view the carriage
cost detailed in the shopping cart.
Delivery schedule
We deliver your order in the shortest time possible.
You will understand name engraving and printing takes time.
The average estimated delivery time is 15 working days.
Back orders
If your item is not in stock, we will back order for
you. You will always be emailed with the option to cancel your order
if you would rather not wait.
Faulty goods
We must be advised in writing within 3 days of receipt
of any faulty goods supplied.
Tax charges
For orders made from the UK or the European Union, 17.5%
VAT is added.
Credit card security
We know of no documented cases of credit card fraud using
our shopping system over the internet. All credit card numbers are encrypted
in the software when the order is placed using 128 bit encryption. They
are only decrypted after they reach our computer. They are not held in clear
text on any web site.
Guarantee
We guarantee your satisfaction; please contact
us immediately if you experience any problem with any of the items that we
supply.
Reaching us
If you need to reach us, please email us on mail@smpromo.co.uk ,
or you can phone - Lo call 0845 230 2332 (calls charged at
a local rate - we pick up any additional cost.)
Private Policy
SM Promotional Gifts Ltd does not disclose buyers information
to third parties. Cookies are used on this shopping site, but only to keep
track of the contents of your shopping cart once you have selected an item.
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